Terms of service.

01Who we are

Vibea Studio is a digital solutions studio based in Mexico: digital invitations and gifts, websites, web tools and WhatsApp automation. We work in writing, via WhatsApp (+52 462 334 4972) and email (hola@vibeastudio.dev).

These terms apply to every project you hire directly from Vibea Studio. Orders placed through Fiverr also follow that platform’s rules.

02Quote and acceptance

Before we start, we send you a written quote with scope, price, currency and timeline. Nothing starts until you reply “I accept” to that quote and pay the deposit.

The scope is what appears under “Included” in the quote or on the pricing page. Anything not listed is not included: if you ask for it, we tell you the cost before doing it and only do it with your approval.

Prices on this site are for reference. The price that counts is the one in your accepted quote. If something does not fit your budget, we adjust the scope with you; the price of what was quoted is not negotiated.

03Written agreements

Agreements made via WhatsApp or email (quote, “I accept”, scope changes, approvals and deliveries) count as our agreement. That is why we work in writing: it keeps clear what was requested and what was approved.

04Prices and payment

All prices exclude VAT (IVA). We do not issue tax invoices at this time.

Prices in Mexican pesos (MXN) apply to clients paying in Mexico, by SPEI bank transfer. Prices in US dollars (USD) apply to clients outside Mexico, via PayPal or Stripe. The quote states the currency.

A 50% deposit is required to start, and the remaining 50% is due on delivery.

05Timelines

Timelines are counted in business days from the moment you send us all the material (texts, photos, event details, access): Essential invitation and gifts, 3 days; Signature, Quinceañera and Exclusive, 5 to 7 days; websites and tools, 7 to 15 days.

If you take time to send material or approve, the project pauses and timelines shift. If more than 15 days pass without a reply from you, the project is paused and rescheduled when we resume.

Express delivery costs an additional 30% and is the only option for urgent work.

06Concept and revision rounds

Before building, we show you the visual direction for your approval. The price includes one design direction; asking for 2 or 3 different directions is extra.

Every project includes 2 rounds of revisions. A round is a single list with all changes, sent and approved by one person on your side. Each additional round costs $20 USD or $300 MXN.

07Delivery

While we work, you see progress on a private link or with a watermark. The final site and files are delivered once the remaining payment is made.

We publish the project in your name. For websites, the domain is registered in your name; we help you choose it.

0830-day support

You have 30 days after delivery for us to fix any error in what we delivered, at no cost.

Support does not include new content or redesigns: those are quoted as an extra round or covered by a maintenance plan.

09Maintenance and hosting

Maintenance is optional and applies to websites. Plans and what they include are listed on the pricing page.

If a maintenance or hosting plan stops being paid, we give you 15 days’ notice before deactivating the site. You can take your website with you by paying for the file handover.

10Accounts and access

Your accounts (domain, email, Meta, Google and similar) are yours and registered in your name. We will never ask for your passwords by message. If you give us temporary access for a step, we recommend changing the password afterwards.

Always keep a copy of your material (photos, texts, logos). We are not a backup service for your files.

11How long invitations and gifts stay online

Invitations stay online until 1 week after the event and digital gifts for 2 weeks. We tell you this when quoting.

With the Exclusive invitation, export your guest list before closing: once closed, the data is deleted.

12Content and rights

You are responsible for having the right to use the photos, texts, logos, music and images you send us.

Music we add ourselves is our own and copyright-free.

We do not draw or distribute licensed characters. A themed invitation with licensed characters is only made if you provide the images and confirm you have the right to use them, and that work is not shown in our portfolio.

13Ownership of the work

Once paid in full, the final design and content of your project are yours to use for your business or event.

Vibea keeps ownership of its base code, templates, components and tools, which it reuses in other projects. You receive the right to use them within your project, but not to resell or distribute them as a template.

14Acceptable content

We do not take on projects with content that is illegal, misleading, discriminatory, impersonates another person or brand, or infringes third-party rights. We may decline or stop such a project, refunding the unworked part.

If someone files a claim over content you provided (photos, texts, logos, music), you are responsible for that claim and hold us harmless.

15Portfolio and credit

We may reuse the technical structure of our projects, but we only show your project as a case study with your permission.

Websites carry a discreet “Made by Vibea” credit in the footer. Removing it has an extra cost.

16Cancellation

If you cancel before approving the concept, we refund the part of the deposit that has not been worked.

Once the concept is approved, the deposit is non-refundable.

17WhatsApp automation

You own your WhatsApp Business and Meta account. Meta charges for its messages separately, directly to your account.

The plan includes up to 500 conversations per month; additional ones are quoted. We do not promise sales results and are not responsible for blocks, rule changes or outages from Meta.

18No guaranteed results

We do our best work, but we do not guarantee results such as Google rankings, traffic or sales.

We are not responsible for failures by third parties such as domain, hosting, payment or messaging providers.

19Limitation of liability

If something goes wrong because of us, our maximum liability is the amount you paid for that project. We are not liable for indirect losses, such as lost sales or profits.

20Events beyond our control

If a deadline cannot be met for reasons outside our control (widespread internet or provider outages, disasters, serious illness or other force majeure), we let you know as soon as possible and reschedule with no penalty for either party.

21Your guests’ or customers’ data

If your project collects data from other people (for example, guest RSVPs), you are responsible for that data and its privacy notice. We only process it to run your project and delete it when the project closes.

22Support hours

We reply in writing, via WhatsApp and email, Monday to Saturday from 8 am to 7 pm (Mexico City time). Urgent requests outside those hours only apply with express delivery.

23Governing law

These terms are governed by the laws of Mexico. If a disagreement arises, we first try to resolve it in writing; if that fails, it will be settled before the competent courts of Irapuato, Guanajuato.

24Changes to these terms

We may update these terms. The version that applies to your project is the one in force when you accepted your quote.

Questions: hola@vibeastudio.dev.